iems02
Privacy Policy
January 2026
IEMS02 (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information when you interact with our website or contact us:
Personal Information
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Name
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Email address
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Phone number
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Address
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Company or organization (if applicable)
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Any information you submit through contact forms or service request forms
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Technical / Usage Information
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IP address
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Browser type and version
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Device type
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Pages visited
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Referring website
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Time spent on pages
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General website usage data
This data helps us improve website performance and user experience.
2. How We Use Your Information
IEMS02 collects and uses information for the following purposes:
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To respond to inquiries or service requests
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To provide, schedule, or manage our hydronic heating, boiler, and burner services
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To improve our website, customer experience, and service offerings
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To send important updates, service confirmations, or communication related to your inquiries
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To maintain internal records and administrative functions
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To ensure website security and prevent fraudulent activity
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information only in the following circumstances:
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Service Providers: Trusted third-party companies that assist in website hosting, analytics, billing, or communication.
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Legal Requirements: If required by law, regulation, or court order.
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Business Protection: To protect our rights, property, or safety, or that of our clients.
All third-party partners are required to handle your information securely and lawfully.
4. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
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Improve website functionality
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Analyze website traffic
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Enhance user experience
You may disable cookies in your browser settings; however, some website features may not function properly.
5. Data Security
IEMS02 uses reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we take every precaution, no method of transmission or storage is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
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Provide our services
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Fulfill legal or administrative requirements
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Improve customer experience
When information is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on your region, you may have the right to:
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Access your personal information
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Request corrections to inaccurate information
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Request deletion of your data
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Withdraw consent for communication
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Request information on how your data is used or shared
To exercise any of these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
9. Children’s Privacy
Our website and services are not directed to children under 13.
We do not knowingly collect information from children. If we learn that we have, we will delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website signifies acceptance of any changes.
11. Contact Us
If you have questions or would like to request or update information, please contact us: